Support service is provided by the actual developers of the software.
We handle in a timely manner any problem that you could encounter while using FileRun.
No automated replies, canned responses or incompetent staff.
Read more customer testimonials.
FileRun is purchased with a one-time payment which depends on the number of user accounts.
For higher number of user accounts, please contact us. We reply promptly. | |
50 user accounts
✅ 30-day money-back guarantee.
✅ One year of access to software updates is included. ❌ Support service is not available. |
499 EUR Buy now |
50 user accounts, with support service
✅ 30-day money-back guarantee.
✅ One year of access to software updates is included. ✅ We install FileRun for you at no extra cost. ✅ We help with configuring your server to meet FileRun requirements. ✅ One year of e-mail support service is included: Critical issues: 36 hour reply time Non-critical: 48 hour reply time Business days, Mon-Fri, 9-5 |
999 EUR Buy now |
30 user accounts
✅ 30-day money-back guarantee.
✅ One year of access to software updates is included. ❌ Support service is not available. |
359 EUR Buy now |
30 user accounts, with support service
✅ 30-day money-back guarantee.
✅ We install FileRun for you at no extra cost. ✅ We help with configuring your server to meet FileRun requirements. ✅ One year of access to software updates is included. ✅ One year of e-mail support service is included: Critical issues: 36 hour reply time Non-critical: 48 hour reply time Business days, Mon-Fri, 9-5 |
719 EUR Buy now |
20 user accounts
✅ 30-day money-back guarantee.
✅ One year of access to software updates is included. ❌ Support service is not available. |
279 EUR Buy now |
15 user accounts
✅ 30-day money-back guarantee.
✅ One year of access to software updates is included. ❌ Support service is not available. |
239 EUR Buy now |
10 user accounts
✅ 30-day money-back guarantee.
✅ One year of access to software updates is included. ❌ Support service is not available. |
179 EUR Buy now |
5 user accounts (commercial usage)
✅ 30-day money-back guarantee.
✅ One year of access to software updates is included. ❌ Support service is not available. ❌ License is not transferable, the hostname cannot change. |
99 EUR Buy now |
Non-commercial/Family use, 5 user accounts
✅ 7-day money-back guarantee.
✅ Lifetime of free software updates for non-commercial usage only. ❌ Not for commercial usage. ❌ Support service is not available. ❌ License is not transferable, the hostname cannot change. |
99 EUR (VAT included) Buy now |
All licenses are perpetual, purchased with a one-time payment.
There are no monthly or yearly fees to keep using the installation.
Each license, irrespective of number of users, allows one single installation.
A separate installation can be temporarily used but only for testing/development/preproduction purposes.
A 10 users license, for example, allows you to have in your FileRun installation, at one point in time, 10 different accounts/logins.
If one of your users needs an account only for a short period of time, you can delete the account to accommodate a new user.
You can increase the number of users on the license by making an additional purchase at the prices listed above.
License upgrades can be purchased at any time from the FileRun client area.
Each license is bound to a specific FQDN hostname (for example: subdomain.domain.com)
The FileRun installation needs to be accessed by this hostname.
A public IP address can also be used if a hostname is not available.
Local hostnames, such as "server", "server.local", "lan.nas" etc. cannot be used. It needs to be a valid Internet domain name which you own.
For internal network accessing, the FileRun installation will work via "local.subdomain.domain.com".
For development/preproduction/testing purposes, a FileRun installation can use the same license for temporary usage via "dev.subdomain.domain.com".
Changing the hostname the FileRun license is registered for can be done only if the new domain name points to the exact same website or the previous domain name is no longer associated with an active web server.
Changing the hostname requires you to have valid support service for the license.
Extending support service is fully optional and never backdated.
Download the complete License agreement in PDF format.