• 5 user accounts.
• Lifetime of free software updates.
• Licensed FQDN can change for expired domain names.
• Support service not available.
• 7-day money-back guarantee.

Small business

• 10 or 20 user accounts.
• Licensed FQDN can change if your company changes name.
• Support limited to the installation process.
• Access to the client forum.
• 30-day money-back guarantee.

Medium business

• 30+ user accounts.
• Support service included:
  • Communication via e-mail.
  • Response time for critical issues: max 24 working hours, Mon-Fri, 9-5.
  • Response time for non-critical issues: max 36 working hours, Mon-Fri, 9-5.
  • Troubleshooting via: HTTP, SSH, S/FTP, RDP, hosting control panel.

Large business

• 100+ user accounts.
• Quota of free user accounts for a new type of guest users limited in functionality. (Feature included in the next version)
• We install FileRun for you at no cost.
• We configure your server at no cost.
• Support service included:
  • Communication via e-mail.
  • Response time for critical issues: max 24 hours, weekends and holidays included .
  • Response time for non-critical issues: max 36 working hours, Mon-Fri, 9-5.
  • Troubleshooting methods: HTTP, SSH, S/FTP, RDP, hosting control panel, desktop sharing .